The referral bonus is typically ৳300–৳500 per successful referral, though ongoing promotions may increase this amount. Your friend will also receive a welcome bonus on their first deposit — it's a win for both of you. The maximum number of referrals allowed per account is listed on the offers page. The referral bonus is usually credited to your wallet within 24 hours of your friend's first deposit being confirmed.
Please note: to qualify for the referral bonus, your friend must be a new account holder — referring someone who is already registered will not earn you a bonus.
Promotions at 365288 generally fall into three categories:
- Weekly Offers: Reload bonuses and cashback – refreshed every Monday or Wednesday.
- Seasonal Offers: Special odds boosts and bonuses during IPL, World Cup, and BPL.
- Ongoing Offers: The welcome bonus and referral program are active all year round.
- Live Chat: Click the chat icon at the bottom right of the website. You'll get a response in Bengali right away — answers typically come within 3–5 minutes. This is the fastest way to get help.
- Email: Send us the full details at support@365288.asia. Email is best for complex issues or when you need to send documents. Responses typically arrive within 1–3 hours.
- Telegram / Messenger: Support is also available through our official channels – find the links on the Offers page.
When describing your issue, including your account number and transaction ID will help the team resolve it faster.
- Bet History: A complete log of dates, games/matches, bet amounts, results, and wins or losses. Use the filters to sort by date, game type, or to view only winning or losing bets.
- Transaction History: A full record of every deposit, withdrawal, and bonus. Each transaction shows its status (completed / pending / cancelled) along with a reference ID.
If a transaction doesn't appear in your history or seems incorrect, contact support with the transaction ID — the team will verify it right away.
- Update the app: Download the latest APK from the official 365288 website. Older versions may not function properly.
- Clear the cache: Go to Settings → Apps → 365288 → Storage → Clear Cache on your phone.
- Check your internet connection: Check whether other apps or websites are loading. Try switching between mobile data and Wi-Fi.
- Restart your phone: Simple, but often effective.
- Use a browser: If you're having app issues, open 365288.asia in your mobile browser and log in – all features are available there.
- Step 1: Log in to 365288 and click on the profile icon.
- Step 2: Go to the "Security Settings" section.
- Step 3: Click the "Enable" button next to "Two-Factor Authentication (2FA)".
- Step 4: An OTP will be sent to your registered mobile number — use it to confirm.
- Step 5: Setup complete. From your next login, you'll need to enter an OTP alongside your password.
Free Spins: Free Spins are typically offered as part of new promotions on specific slots games. When a free spin offer is available, you'll see it on the Offers page or in the game lobby. To claim, click the "Get Now" button on the offer. Free Spins generally expire within 24–72 hours.
Daily Login Bonus: Logging in for several consecutive days gives you the chance to earn rewards. After logging in, if you see a "Daily Reward" or "Daily Check-in" section on the homepage or in your profile, click on it and press the Claim button. Logging in for 7 consecutive days typically unlocks a bigger reward.
These offers are available for a limited time only — once they expire, they can no longer be claimed. So it's worth checking in on 365288 at least once a day.